Medikal.ch is an electronic online calendar, shared in real-time between healthcare professionals and their patients. In order to book an appointment with his/her doctor, a patient not only can call but also visit Medikal.ch to set the date and time of their next consultation in a confidential and secure way.Medikal.ch contains no ads. It is financed exclusively through revenue from subscriptions.
No, for patients Medikal.ch is complementary to the phone. It allows them to set an appointment for a consultation with their doctor, wherever they want and when they want.
For a medical practice, Medikal.ch is a invaluable asset as it allows to keep all appointments in the same place: a single online calendar, which helps to avoid duplication and misunderstandings. Appointments can also be made over the phone and noted in the Medikal.ch calendar.
- To healthcare professionals who manage their calendar, such as : doctors and their assistants, dentists, group practices, radiology centres, clinics and hospitals, home care nurse, etc.
- To those who need to book an appointment with a health professional : patients, pharmaceutical sales reps, etc.
Yes, you decide when you would like to start using Medikal.ch online calendar and then transfer all your future appointments from your paper diary to Medikal.ch.
If you are using a EHR software and would like to benefit from Medikal.ch, please contact us directly for detailed information regarding the interface between Medikal.ch and your software.
We have released interfaces to automatically synchronize the two systems so that you can continue using your usual software whilst enjoying the benefits of Medikal.ch.
Medikal.ch lets you create a backup of all your appointments for offline access as well as synchronization with some third party calendars (included in EHRs).
In case of Internet downtime in your office, we recommend to use a 3G/4G key (or a smartphone internet sharing feature) for access to mobile Internet.
If your computer fails, you can access Medikal.ch from any other computer connected to the Internet.
Very simply, while you configure your calendar, you create consultation types and their corresponding duration. For example : general consultation, 20mn.
Depending on the consultation type selected by your patients, its duration is therefore allocated automatically. You may also define other consultation types and their corresponding duration, for internal use only (not visible by patients).
In order to access your calendar patients should first identify themselves by filling in a registration form upon their first visit. In addition to this, you can set the maximum number of consultations per patient as well as timeslots allocated to online booking over a limited period of time.
This is already a first filter, but if you wish, you can also activate an additional filter in your Preferences. This filter will allow your new patients to request an appointment, which has to be confirmed (or rejected) by your staff.
Appointments created by patients can only be booked in timeslots that you have opened for that purpose. Thus, the risk of a fake or a misunderstood appointment is higher over the phone, rather than through Medikal.ch.
No, it is necessary that patients register by completing a form and logs in to access your calendar.
Yes, both "daily" and "weekly" views. This allows you to have an additional (written) trace of your calendar, which you can take along with you.
Yes, Medikal.ch uses the communication protocol HTTPS SSL 256-bit code to encrypt transactions, such as e-banking. This allows to exchange information between two computers safely.
No, Medikal.ch is here to help your assistants and not to replace them. Medikal.ch allows them to instantly add appointments made over the phone directly to your calendar.
It has been observed that Medikal.ch can reduce the number of calls to your practice and therefore all the stress associated with telephone and calls on hold. Therefore, your assistant can devote their time to more important tasks, such as managing the office, welcoming patients and helping you. On top of this, Medikal.ch greatly reduces missed appointments and misunderstandings over the phone.
With Medikal.ch you offer your patients a quality service which allows them to book an appointment at your mutual convenience.
Your calendar gets filled in smoothly and your patients don't forget their appointments anymore. In addition, your subscription can be terminated at any time, with only the current month due.
To simplify the process and reduce administrative costs, we usually issue a quarterly invoice.
With one or two less "no-show" per month, your Medikal.ch subscription already justifies itself !